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“Holistic


Holistic Thinking in the Workplace

Written By: Melanie Silos


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Holistic thinking in the workplace is a method of empowerment for the individual and the business to enhance productivity and business results.

HOLISTIC THINKING IN THE WORKPLACE & THE SYSTEMATIC APPROACH TO ORGANIZATIONAL DEVELOPMENT


When the higher goal of performance is to help cultivate a better world, be it in the microcosm or macrocosm of business, personal, political, philanthropic, or general purpose, successful leaders aim to achieve optimum performance, productivity, and desired results. With an approach of holistic thinking, essential focus, and targeted action, we may analyze, assess, and clarify the situation and conditions of performance in order to identify performance gaps, recognize needs, and develop innovative solutions to enhance and empower improved personal and business performance, efficiency, and productivity to achieve desired results.

Holistic (systematic) thinking is the consideration of all aspects of life - an awareness of the interdependence of individual units as they relate to the existence of the whole. Through the integrated existence of individual units and their diversities, the whole exists. Holistic thinking considers all aspects of life towards the total wellness of being, including the total health of the body, mind, and spirit of the individual and business, as well as the work, worker, and workplace. In business and performance, the systematic approach considers the whole integrated system of the company, its work, the workers, and the workplace. It raises the importance and recognition of the individual responsibility and empowerment for the success of the whole.

Aspects of business that create strength of total wellness and optimum performance include the consideration of the work, workers, and the workplace of the business.

  • WORK= INTENT & QUALITY of products or services
  • WORKER= APPLIED EFFORT towards products or services
  • WORKPLACE= SYNERGY & ABILITY through environmental attributes conducive to the production and provision of products and services.

BUSINESS & ORGANIZATIONAL DEVELOPMENT


Organizational development is the function of systematically analyzing and assessing the needs of the business for optimum performance, designing, developing, and delivering business and performance solutions, and evaluating the effectiveness of the results. Through a complete analysis with a systematic approach, the needs for business development can be identified and performance solutions can be created.

The following table outlines specific considerations for performance analysis in business operations in which each attribute should support and reinforce the desired results of the business goals and mission. For each attribute relative to the holistic (systematic) considerations of the business, the following questions should be clarified:

WORK:

  • How does this represent or maintain the desired INTENT and QUALITY of the work, products, and services?
  • What can I do differently today to ensure best possible representation and maintenance of the desired INTENT and QUALITY of the work, products, and services?

WORKER

  • How do my/our APPLIED EFFORTS represent or maintain the desired results of the business?
  • What can I/we do differently today to ensure best possible representation and maintenance of my APPLIED EFFORTS towards success of the business?

WORKPLACE

  • How is this/that conducive to the productive SYNERGY or ABILITY of the workplace for production of products and provision of services?
  • What can I/we do differently today to ensure best possible representation and maintenance of the ABILITIES and SYNERGISTIC relations in this workplace, and for its products and services?

WORK
WORKER
WORKPLACE
  • Methods
  • Products
  • Processes
  • Procedures
  • Performance Requirements
  • Performance Measures
  • Information
  • References & Resources
  • Communications
  • Services
  • Associates/Human Resources
  • Business Partners/Vendors
  • Skills
  • Knowledge
  • Attributes
  • Ability
  • Self-Awareness
  • Motivation
  • Physical & Mental Health/Wellness
  • Vitality/Presence
  • Style/Appearance
  • Management/Policies
  • Location/Environment
  • Colors
  • Sounds
  • Feelings
  • Materials
  • Furniture
  • Equipment & Resources
  • Smells
  • Tastes
  • Customers/Clients/People
Based on principles from Howard Lewis, PhD. Performance Development & Support Systems: Work-Worker-Workplace Holistic Thinking for Performance Improvement.

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In addition to the above-noted inquiries, when there is a gap between business performance and desired results, we must also analyze the needs of the current target market/customers and the nature of the work products and services themselves to assess the extent of public need for it:

  • Does it meet a need that is in demand?

  • Is the product or service competitive in price, functionality, and quality?

  • Is the market saturated, and if so, then why? And how can you adapt your products and services and strategy to the current market needs or stand out above the competition?

While you may have the best QUALITY and INTENT of work, as well as optimum best practices of APPLIED EFFORTS of workers with a workplace that supports productive SYNERGY and ABILITY, if the products or services are not in demand in the current market for any reason, then that reason is the performance gap to be addressed to either improve, adapt, modify, suspend, enhance or change the products, services, and strategy.

As a business owner and consultant for more than 20 years, I use this method of holistic thinking and performance analysis in all my personal and business management for continuous performance development and improvement. With a holistic approach to performance analysis and development, as well as a complete and systematic analysis of details of performance, based on the work, worker, and workplace, with emphasis on meeting the needs of the current market, leaders can identify the performance gaps and business needs and be able to create the most effective business decisions and innovative performance solutions to enhance and empower improved personal and business performance, efficiency and productivity, and achieve desired results to help cultivate a better world.

[Article updated July 2019 from original publication by Melanie Silos/New Moon Publishing & Consulting 1999, published on Rock for Learning 2001.]

© 1999-2019 Melanie Silos/New Moon Publishing & Consulting


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